As one of those here in a leadership role helping guide our team and our offering to our clients, I was given a short write up one of our Senior Engineers came across on ‘why we do what we do’.  He said, “man, this is what it is all about for me.”

It really hit home for me too, and I think it encapsulates the spirit of servitude we have here at ITConnexx.

I had someone recently make a jab at my job title, calling my Help Desk Lead role a “little beetle bailey help desk job”. It bothered me and I found myself trying to justify why I’m almost 40 and not in a Management or Director level role in IT after 13 years. This is why. I love what I do. Do I like resetting passwords for the same folks every day? No. But I do love the sound of relief after I have. I’m grateful I’m the first person people reach out to when they don’t know what to do. I like knowing people feel they can count on me to get the job done right the first time. I’m blessed enough to be trusted by my company with access to just about any application we have, and I’m thankful my team respects me enough to hang on for the ride. So…so what I have a “beetle bailey help desk job.” At least I find value in people and not titles.

There is a reason we say “Solving Problems and Making People Happy”.

Contact us at ITConnexx if you want your problems solved and you want to be happy, 800-797-0345 or